secret warranty program
- A non-publicized initiative by a car manufacturer that provides complimentary repairs on vehicles with recurring issues beyond warranty expiry, intending to prevent recalls and negative publicity
- If a consumer is vigilant, they may benefit from a secret warranty program for their vehicle's persistent problems.
- Some states mandate car makers to alert purchasers about their secret warranty program.
- The vehicle, although past its warranty period, was repaired at no cost due to the manufacturer's secret warranty program.